Recent CIPD research Where has all the trust gone? highlights a clear role for leaders in both building and more importantly restoring trust. This report highlights that leaders need to demonstrate that they are not “self-serving” but instead serving the needs of the whole organisation. The research also identifies the need for leaders to display enough of their personal integrity and humanity to enable people to choose to trust them. Possibly the problem that the last two banking crises has revealed is that people have trusted leaders too much.
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